FAQ

We offer on-site installation service or remote guidance with detailed manuals and videos.

Production takes around 30–45 days, and shipping takes 25–40 days, depending on the destination.

Absolutely! We support custom themes, color schemes, and logo branding.

Our equipment is designed to cater to a wide spectrum of age groups, from the earliest stages of development in toddlers (0-3 years) all the way up to active teenagers and even adults. Our core philosophy is to provide age-appropriate play solutions that are safe, engaging, and beneficial for each specific developmental stage.

Yes, we have extensive export experience and can assist with customs clearance, sea/air/land freight arrangements.

Our equipment complies with EN1176, ASTM, TUV and other international safety standards. Certification documents are available.

We offer a wide range of products including soft play, trampoline parks, rope courses, slides, climbing walls, ball pits, and ninja obstacle courses.

All materials are eco-friendly and non-toxic, such as PVC soft covers, stainless steel, galvanized pipes, and engineering plastics, fully compliant with children’s safety standards.

We usually require a 30% deposit, with the remaining 70% paid before shipment.

 Yes, we have completed projects in Asia, Europe, the Middle East, and South America, and can provide real photos and videos for your reference.

Yes, we provide free customized design based on your site size and budget.